KPI : NPS

$297.00 z VAT

KPI System: NPS – A Tool for Measuring Customer Loyalty

Collect customer feedback, automatically calculate your NPS score, and receive alerts when loyalty drops.
Built in Coda.io – ready to use in just 15 minutes. No coding. No hassle.

What you get:

  • An online feedback form (works on any device, no login required)

  • A centralized database with automatic classification: Promoters / Passives / Detractors

  • A KPI Dashboard with quarterly charts and alert thresholds

This is the perfect solution if you’ve been relying on Excel, email, or scattered surveys.
Your first step toward customer-focused operations – simple, actionable, and instant.

SKU: 0006-1-1 Category:

🟦 KPI: NPS – A Tool for Measuring Customer Loyalty

A ready-to-use system for collecting customer feedback and turning it into actionable insights.
Built in Coda.io – up and running in 15 minutes. No coding. No integration. No hassle.

📌 Wondering why customers stop coming back even when your service is great?

If your company isn’t asking for feedback, you don’t really know what works—and what drives customers away.
KPI: NPS is a complete tool that lets you:

  • track customer loyalty in real time,

  • automatically classify responses as Promoters / Passives / Detractors,

  • analyze results quarterly,

  • take action before a customer leaves.


✅ What exactly do you get?

1. NPS Form for customers or employees

  • Simple fields: person, score (0–10), comment

  • Works on mobile and desktop – no login required

  • Fully editable and embeddable on your website

2. Central NPS Database

  • All responses stored with date, classification, and comment

  • NPS automatically calculated and responses grouped

  • Filter by time, person, and source

3. KPI Dashboard: NPS

  • Quarterly charts showing trends and group counts

  • Target threshold and alert levels (yellow / red)

  • Automated action recommendations when scores drop


🎯 Why track NPS?

Without NPS, you don’t know if your customers would recommend you.

One simple question can give you powerful insights:

  • Is the customer loyal?

  • Will they come back?

  • Will they recommend you?

NPS helps you build a competitive edge through trust—not advertising.


🔁 Quick Setup – Start in Seconds

After purchase, you get instant access to your KPI system installer:
👉 CHECK KPI INSTALLER

Launch your NPS system with one click – no setup, no coding, no barriers.

✅ Instantly unlocked and ready to use
✅ Install multiple times – for teams, departments, or test runs
✅ Go live in under 15 minutes – and start collecting data now


📚 Want to learn more about NPS?

Before you buy, explore the KPI in detail. Visit our blog for a practical guide:

👉 📖 KPI: NPS – How It Works, How to Calculate It, and What to Do When It Drops


💡 Who is this tool for?

✅ For companies looking to improve retention and satisfaction
✅ For sales and support teams needing fast customer feedback
✅ For managers responsible for customer experience and loyalty


🧾 What’s included with your purchase?

  • A ready-to-use NPS KPI system in Coda.io

  • Step-by-step instructions (setup in under 15 minutes)

  • Full access and editability – customize it as you like

👉 Install now:
🔗 https://coda.io/@pawel-pasterak/welcome-in-kpi-expert/


❓ Frequently Asked Questions (FAQ)

Do I need to know Coda.io?
No – it’s fully prepared and works in any browser.

Can I change the question or add more fields?
Yes – both the form and dashboard are fully editable.

Can I use this tool internally (e.g., employee feedback)?
Absolutely – just adjust the question in the form.

Does it work on mobile?
Yes – the form runs in a mobile browser, no app needed.


🚀 Ready to get started?

Buy now and start collecting feedback today.
Your first responses and NPS insights will be live in less than 15 minutes.

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